By accessing our website or subscribing to our SMS/text marketing program, you agree to this Privacy Policy.

1. Information We Collect

Personal Information:

We may collect personal information such as:

– Name

– Email address

– Phone number

– Billing and shipping information

Non-Personal Information:

– Browser type and version

– IP address

– Cookies and tracking data

2. How We Use Your Information

We use your information to:

– Process and fulfill orders

– Communicate with you about your orders, inquiries, and requests

– Send marketing and promotional messages (including via SMS/text, if you’ve opted in)

– Improve our website and services

– Comply with legal obligations

3. SMS/Text Marketing and Notifications

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at ops@allwaysgreenservices.com

Standard Messaging Disclosures:

Message and data rates may apply. You can opt-out at any time by texting “STOP.”

For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary.

Opt-In Consent:

SMS Consent: SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

Terms and Conditions: By subscribing to our services, you agree to the following terms and conditions regarding messaging and communications:

Messaging Frequency: By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you’re subscribed to (e.g., weekly, monthly, or as events or promotions arise).

Potential Fees: Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.

Opt-In Method: To opt-in to our messaging service, you must provide explicit consent by opting in through our website form.

Opt-Out Instructions:

Opt-Out Method: You can opt out of receiving further messages at any time by replying with STOP. After opting out, you will no longer receive further messages unless you opt back in. Privacy Policy: For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

By subscribing to our messaging service, you acknowledge and agree to these terms.

Information Usage:

We use your phone number solely to send SMS/text messages you have opted in for. We do not share, sell, or rent your mobile number to third parties for their marketing purposes.

4. Sharing Your Information

We may share your information with:

– Service providers who assist in our business operations (e.g., payment processing, SMS providers)

– Law enforcement or regulatory agencies when required by law

– Other third parties with your explicit consent

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Your Rights and Choices

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

– Request access to your personal information

– Request deletion of your personal information

– Opt-out of the sale of personal information (Note: We do not sell your personal information)

To exercise these rights, contact us at ops@allwaysgreenservices.com.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

7. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review this policy regularly.

11. Contact Us

For questions about this Privacy Policy or your personal information, please contact us at:

– Email: ops@allwaysgreenservices.com

– Phone: 510-558-0965

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

Appointment reminders

Follow-up messages

Billing inquiries

Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info}.

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from [Company Name] in the following ways:

Verbally, during a conversation

By submitting an online form

By filling out a paper form